IFS (Cabin Crew)

Frequently Asked Questions

• What is the age limit to apply for the position of Cabin Crew? The maximum age to apply for the position of Cabin Crew for candidates with no work experience is 27 years. However, the age limit for experienced cabin crew is 35 years.
• What is the minimum height required to be a Cabin Crew? A Cabin Crew should be a minimum of 155 cms in height.
• I do not have customer service experience, am I still eligible to apply for the position of Cabin Crew? Yes, you are eligible to apply for the position of Cabin Crew. Experience in customer service industry is not mandatory.
• Is it mandatory to apply online, or can I directly walk-in for the interview? It is an absolute mandate to apply online before walking-in for the interview.
• My resume did not get uploaded, What do I do? All resumes that are uploaded need to be in Doc/Docx/PDF format. We would suggest using Desktop/Laptop system to upload the resume.
• Once applied online, How can I track my application? "My applications" page on our recruitment portal allows the candidate to view and keep track of all the applications submitted by them.
• I have worked for an Interglobe company before. Should I directly walk-in for an interview with freshers? Any candidate who has previously worked/currently working with IndiGo or any other InterGlobe group company, is requested to share their updated CV with us on hiring.support@goindigo.in, with the subject line:- �IGA xxxx � Rehire Application� (Please mention your IGA code in place of xxxx). Please note that we will get back to you in 10 working days of receiving such an application. The candidate must not walk-in for the interview process without confirmation of re-hire. Also, we will not respond to any emails which are not written in the given format, or are irrelevant.
• Can male candidates apply for the Cabin Crew position? IndiGo only hires only female candidates for the Cabin Crew position. Male candidates may apply for any other job role, on our careers page, as per their preference and suitability.
• I was unsuccessful in my interview. Can I apply again? There is no cooling period for candidates who are unable to clear the preliminary round(s) of the interview. However, in case you are unsuccessful in completing the final round, there is a cooling period of three months before you can reappear.
• What are the mandatory documents required at the time of joining? You are required to submit the following documents at the time of joining:
  • Passport
  • Pan Card
  • Aadhar Card
  • Class Xth and XIIth Marksheet from a recognised Board or University (as per DGCA)
  • Relieving/Resignation letter from the last/current employer (to whomsoever it may concern)
  • Police verification letter (if applicable)
  • AEP surrender copy (if applicable)
  • Demand Draft � 50,000 INR (if applicable)
  All requirements are communicated to the candidate post selection.
• Can I request for a base transfer? You can request for a base transfer only post completion of one year from the date of joining the organisation. The request will be considered subject to a vacancy in the requested location.
• What are the points to keep in mind while applying for the position of Cabin Crew?
  • Be confident
  • Research well about the airline
  • Try to learn about the job profile
  • Rest well before the interview
  • Keep your resume updated and prepare all the necessary documents required for the interview
  • Make sure you are well groomed
  • Effective communication can be a game-changer
  • Online registration and providing correct information while applying is important

Mandatory Guidelines

1. The candidate must come well prepared and have comprehensive knowledge of the eligibility criteria, cabin-crew profile, and the company, on the day of the assessment.
2. The dress code for the interview is a half-sleeve shirt and a knee-length well fitted skirt with black stockings. However, please do take adequate precautions against any adverse weather conditions.
3. The candidate must carry 2 passport size photographs, soft copy along with 1 printed copy of updated resume and photocopies of 10th and 12th mark sheets from a recognised board or university, Aadhar Card, PAN Card, and Passport.
4. The candidate must mention the source of information of the interview, age, height, weight and the Application ID (received post applying online) on top of their resume.
5. A passport size picture of the candidate should be duly stapled on the top of the candidate�s CV.
6. Only the candidates are allowed at the assessment location.
7. The assessment day may extend to a full-day process. Each candidate is expected to come fully prepared for this.
8. Any candidate who has previously worked with IndiGo or any other InterGlobe group company, is requested to share their updated CV with us on hiring.support@goindigo.in, with the subject line:- �IGA xxxx � Rehire Application� (Please mention your IGA code in place of xxxx). Please note that we will get back to you in 10 working days of receiving such an application. The candidate must not walk-in for the interview process without confirmation of re-hire. Also, we will not respond to any emails which are not written in the given format, or are irrelevant.
9. If selected, we expect the candidate to be open to the idea of relocation. IndiGo has many offices all over the country. However the hiring is done, basis the availability and requirement of the company.
10. The Body-Mass Index requirement for the job profile is 18-22. The candidate�s height and weight will be checked on the day of the interview, and only on complete fitment will the candidate be forwarded to the next round.
11. Post selection, the candidate will have to be in Gurgaon for three months (approximately) of training, and clear all DGCA examinations required to fetch a flying license before being relocated to their respective bases.

Application Journey

1. Start your journey Read as much as you can about us, the role, and the eligibility criteria before you apply. You will find all the information needed on our career website.
   We conduct interviews across India. You can lookout for the most convenient time and location, and apply on the online recruitment portal (Click on �view all jobs�). Once applied, just walk-in at our interview venue and give it your best shot!
2. Assessment Day Yay! You're ready! The assessment day(s) (at times, it may take more than one day) is designed to showcase your skills. The assessment involves a group interview, communication assessment, medical assessment, and a personal interview.
   Only if you clear one round, would you be eligible to move to the successive round.
   During the assessment period, you will meet many IndiGo employees, who will answer any queries that you might have.
3. Offer of Employment Congratulations! Once you clear all the interview rounds, an employment offer will be shared with you. Post which, you will be informed about the required documentation and pre-joining process.
   At this point, you will be required to follow and complete all the steps of documentation and pre-joining with us, before you can officially be onboarded.
4. Pre-Employment checks Nearly there! We will initiate your pre-employment health check and security checks. Once the checks are complete, you will be contacted for the joining date and the base confirmation.
5. Welcome onboard You did it! You will be joining us and attending the Cabin-Crew Entrant Training under DGCA guidelines. On successful completion, you will be all set to join our 6E Family!